Last Updated: January 2026
1. OBJECTIVE, SCOPE AND APPLICABILITY
YOMETI GLOBAL, a sole proprietorship owned by MANOJ, operating under the brand name Caremazic™ (“Company”, “we”, “our”, “us”), respects your privacy and is committed to protecting it.
This Privacy Policy (“Policy”) explains how we collect, use, store, share, and protect personal information of users (“Customers”, “you”, “your”) who access or use our website www.caremazic.com (the “Platform”), place orders, browse our content, or otherwise interact with us.
This Policy applies only to Customers located in India and to information collected through our Platform. It does not apply to information collected offline or through third-party websites that may be linked from our Platform.
By accessing or using our Platform, you agree to the collection and use of your information in accordance with this Policy. If you do not agree with any part of this Policy, you are advised to discontinue use of the Platform.
2. CONSENT AND COMMUNICATION
By using our Platform and providing your information, you expressly consent to the collection, use, storage, and sharing of your information as described in this Policy.
You also consent to receive transactional and service-related communications from us via email, SMS, WhatsApp, or phone calls on the contact details provided by you, including numbers registered under DND/NCPR, as permitted under applicable telecom regulations. Such communications shall not be considered unsolicited commercial communication.
3. DEFINITION OF PERSONAL INFORMATION
“Personal Information” means any information that identifies or can reasonably be used to identify an individual, either directly or indirectly, including but not limited to name, contact details, address, payment-related details, or device information.
Information that is publicly available or disclosed under applicable laws shall not be considered Personal Information under this Policy.
4. HOW DO WE COLLECT PERSONAL INFORMATION?
We collect Personal Information through the following means:
a) Information Provided by You
We collect information when you:
- Create an account or place an order
- Contact customer support
- Subscribe to newsletters or promotional communications
- Participate in surveys, reviews, or promotions
This may include your name, address, email, phone number, and order-related details.
b) Automatic Collection
We automatically collect certain technical and usage information such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the Platform
This information is collected using cookies, pixels, and similar technologies.
c) Information from Third Parties
We may receive limited information from:
- Payment gateway providers
- Logistics and courier partners
- Marketing or analytics service providers
We are not responsible for the privacy practices of third-party platforms.
5. WHAT PERSONAL INFORMATION DO WE COLLECT?
We may collect the following categories of information:
- Name, email address, phone number
- Billing and shipping address
- Order and transaction details
- Device, browser, and location data
- Communications and customer support interactions
Payment information is processed through PCI-DSS compliant third-party payment gateways. We do not store card or bank details.
6. PURPOSE OF COLLECTION AND USE
We use Personal Information to:
- Process and deliver orders
- Verify identity and prevent fraud
- Communicate order updates and support responses
- Improve products, services, and website functionality
- Send promotional offers (with opt-out option)
- Comply with legal and regulatory requirements
- Maintain business records and audit trails
7. LEGAL BASIS FOR PROCESSING
We process Personal Information based on:
- Performance of a contract (order fulfillment)
- Compliance with legal obligations
- Legitimate business interests
- Customer consent where required
8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Enhance user experience
- Remember preferences
- Analyze traffic and performance
- Deliver relevant advertisements
You can disable cookies through your browser settings, though certain features may not function properly.
9. THIRD-PARTY ANALYTICS AND ADVERTISING
We may use analytics and advertising services such as:
- Google Analytics
- Google Ads / AdSense
These third parties may use cookies and similar technologies to collect information in accordance with their own privacy policies. You may manage ad preferences through Google Ad Settings.
10. SHARING OF PERSONAL INFORMATION
We do not sell or rent Personal Information.
We may share information only with:
- Payment gateway providers
- Courier and logistics partners
- IT and hosting service providers
- Legal or regulatory authorities when required by law
All third parties are required to maintain confidentiality and security standards.
11. DATA RETENTION
We retain Personal Information only for as long as necessary to:
- Fulfill the purposes outlined in this Policy
- Comply with legal, accounting, or regulatory obligations
Once no longer required, data is securely deleted or anonymized.
12. DATA SECURITY
We implement appropriate administrative, technical, and physical safeguards including:
- SSL encryption
- Secure servers and firewalls
- Restricted access controls
- Regular security monitoring
However, no system is completely secure, and we cannot guarantee absolute security.
13. CUSTOMER RIGHTS AND CHOICES
You may:
- Update or correct your information
- Opt-out of promotional communications
- Request deletion of your Personal Information (subject to legal requirements)
Requests can be made by contacting us at support@caremazic.com.
14. CHILDREN’S PRIVACY
Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from minors. If such information is identified, it will be deleted promptly.
15. THIRD-PARTY LINKS
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
16. CHANGES TO THIS POLICY
We may update this Policy from time to time. Changes will be effective immediately upon posting on this page with an updated “Last Updated” date.
Continued use of the Platform after updates constitutes acceptance of the revised Policy.
17. Grievance and Contact Details
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your Personal Information, please contact us using the details below:
Grievance Officer:
Manoj
Sole Proprietor – Yometi Global
Brand: Caremazic™
Registered Office Address:
Khewat No. 2216, Khatoni No. 2327,
Charkhi Dadri City,
Near Patasha Factory, Hari Nagar Char,
Charkhi Dadri, Haryana – 127306, India
Customer Support & Grievances:
📧 support@caremazic.com
Business & Brand Enquiries:
📧 info@yometi.com
📞 Phone / WhatsApp: +91 89500 04099
🕒 Support Hours: Monday–Saturday (10:00 AM – 6:00 PM IST)
We aim to acknowledge and resolve all grievances within 7–15 working days from the date of receipt.